Expertise at the service of your growth
The M&A Partner for BPO and Call Center Players
Transfer, Acquisition, Mergers and Acquisitions Consulting.
WHY SYNERGY BPO CAPITAL?
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Only M&A firm 100% specialized in BPO/Contact Centers
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25 years operational experience (Former BPO Group CEO)
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Track record: Deals from 100 to 1,000+ agents closed
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International network of buyers and sellers ✓ Absolute confidentiality guaranteed
Our Services
🔹 Business Sale (Sell-Side M&A)
Are you a business owner looking to sell your company under the best possible conditions? We assess your company's value and identify serious, strategic buyers, ensuring a smooth and optimal transition.
🔹 Targeted Acquisition (Buy-Side M&A)
Do you want to grow by acquiring companies in BPO?
SBC supports you in the identification, evaluation and negotiation of strategic targets adapted to your ambitions.
🔹 Evaluation and Strategic Consulting
Our experts carry out valuation audits and propose adapted strategies to maximize the value of your company before a transaction.
Synergy BPO Capital: M&A Expertise dedicated to the BPO and Call Center Sector
Supporting the Transmission and Growth of BPO Players
In a constantly evolving market, Synergy BPO Capital (SBC) positions itself as the strategic partner of BPO and call center companies wishing to sell or acquire high-performance structures.
We support managers, investors and international groups in their merger and acquisition projects, providing sector expertise, rigorous methodology and a personalized approach.
A team of experts gathered around Philippe, who has 25 years of experience in general management of international outsourcing groups. His career has led him to manage both acquisitions and disposals of call centers, giving him in-depth expertise in mergers and acquisitions and strategic management of the sector.
OUR EDGE: INSIDER EXPERTISE
🔹 100% BPO/Contact Center Specialization Our founder led international BPO groups for 25 years. We speak your language: CSAT, AHT, FCR, attrition, pricing models.
🔹Realistic Sector Valuation We know true sector multiples (EBITDA x3-7 depending on profile). No unrealistic overvaluation that kills deals.
🔹Qualified Buyer Network Direct access to BPO groups, investment funds, and active consolidators (Europe, Maghreb, Americas).
🔹Absolute Confidentiality Ultra-discreet management adapted to sensitive sector issues (clients, competitors, teams).
🔹Fast Execution We understand operations immediately. No learning curve = deals closed faster.
Successful Transactions in BPO and Call Centers
Merger between two BPO players to create a regional leader
Mission: Support for the merger between two complementary BPO companies operating in the Maghreb.
Result: Structuring of the deal, harmonization of processes and creation of a major player with 1,300 agents, generating financial and operational synergies.
Sale of a call center specializing in customer relations
Mission: Support for a 100-position call center operator based in France in the transfer of its business to an international group.
Result: Identification of a strategic acquirer, negotiation of the terms of sale and securing an optimal transition for employees and customers.
Valuation of a company before sale
Mission: Audit and strategic advice for a customer service provider wishing to optimize its valuation before looking for a buyer.
Result: Recommendations for cost optimization and improvement of financial indicators, allowing the valuation to be increased by 25% before putting it on sale.
PROVEN RESULTS
Transactions closed: Divestitures, Acquisitions, Mergers Deal sizes: From 50 to 1,300+ agents Sectors: BPO, Contact Centers, CX Outsourcing Geographies: France, Maghreb, Europe, International